Our service team is here for you.
Do you have a service request for us? You can always reach out to us directly through your online dashboard. You can also call us or send an email.
We guarantee:
✔ We'll get back to you within one working day
✔ In many cases, we can resolve the issue remotely right away
✔ Or we’ll visit you on-site
Installation visit
Has a new refill point just been installed? After installation, we'd be happy to visit you personally. We'll take the time to answer any questions you may have during the first few days. We'll go over the key features and proper use of your new refill point, sharing best practices and helpful tips for the best drinking experience. We will make sure you're completely satisfied and confident using your new refill point, so you can enjoy pure, delicious drinks every day.